dropoff times

[Daycare]
Check-in: Mon-Fri 7A-9A
Check-out: By 6P
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* A late charge of $20 will be charged for any pickups after 6P.

[Boarding]
Check-in: Mon-Fri 12P-5P | Sat/Sun: (by appt.)
Check-out: Mon-Fri 8A-11A | Sat/Sun: (by appt.)

* Early departure: Once a pet'(s) stay has begun, you will be responsible for the payment of all days reserved, regardless of pickup date  prior to the scheduled departure date.
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Weather closures

We typically will close if area schools are closed. If we close for the day, we will update our Facebook page (by 6:30a) and our voicemail accordingly.

Leashes

As of Jan 1, 2022 retractable leashes will not be allowed due to the safety of our pups and staff.
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CC surchage

A 3% surcharge will be added to Credit Card transactions.
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pea gravel

Just a friendly reminder, some new dogs do show sensitivity to pea gravel within their
1st -5th day. We do keep an eye on this throughout their stay and apply Musher’s Paws
to help soothe the area if we notice their paws are getting tender.
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If you notice tenderness/redness of the paws at home, you can apply Vaseline, in small amounts, or
coconut oil to help soothe the area.

We also recommend doing epsom salt soaks if your dog can tolerate it.  This will help soothe the area. Most of our daycare or boarding dogs
do grow out of this pea gravel agitation after the fourth or fifth time here at daycare.
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cancellations

Our cancelation policy is in place to protect from no-call/no-show scenarios and so we do not have to unfairly turn away dogs from daycare and/or boarding stays.

[Grooming]
Reservations must be cancelled within 48 hours.
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[Daycare]
Reservations must be cancelled within 24 hours.

[Boarding]
All confirmed reservations must be cancelled at least four days prior to my pet(s) reserved arrival date for boarding.

* Cancellations without ample notification as listed above will incur a charge of 50% of the booking.
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Assessment

Daycare is intended only for social dogs that can easily socialized in groups without fear, aggression or other reactivity.  Your dog must pass the initial behavioral/temperament assessment and continue to meet the requirements.  If daycare is not a good fit, we will encourage you to work with a trainer(s) who can assist your dog and then we can reconsider another assessment.  
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Documentation

Documentation of the following vaccines and tests: 
  • Distemper 
  • Bordetella
  • Rabies
  • Fecal test results (recent)
  • Routine flea/tick prevention 
  • Recommended:  Influenza H3N2 and H3N8, Leptospirosis, Lyme, heartworm test.  
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2448 Brooks Drive, Sun Prairie, WI 53590
​608.318.3302 | topdog@prairiepawz.com | Contact Us
www.prairiepawz.com © Prairie Pawz LLC 2025