dropoff times[Daycare]
Check-in: Mon-Fri 7A-9A Check-out: By 6P * A late charge of $20 will be charged for any pickups after 6P. [Boarding] Check-in: Mon-Fri 12P-5P | Sat/Sun: (by appt.) Check-out: Mon-Fri 8A-11A | Sat/Sun: (by appt.) * Early departure: Once a pet'(s) stay has begun, you will be responsible for the payment of all days reserved, regardless of pickup date prior to the scheduled departure date. LeashesAs of Jan 1, 2022 retractable leashes will not be allowed due to the safety of our pups and staff.
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cancellationsOur cancelation policy is in place to protect from no-call/no-show scenarios and so we do not have to unfairly turn away dogs from daycare and/or boarding stays.
[Grooming] Reservations must be cancelled within 48 hours. [Daycare] Reservations must be cancelled within 24 hours. [Boarding] All confirmed reservations must be cancelled at least four days prior to my pet(s) reserved arrival date for boarding. * Cancellations without ample notification as listed above will incur a charge of 50% of the booking. AssessmentDaycare is intended only for social dogs that can easily socialized in groups without fear, aggression or other reactivity. Your dog must pass the initial behavioral/temperament assessment and continue to meet the requirements. If daycare is not a good fit, we will encourage you to work with a trainer(s) who can assist your dog and then we can reconsider another assessment.
DocumentationDocumentation of the following vaccines and tests:
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